The American Arbitration Association (AAA) Mediation Services platform connects individuals, businesses, attorneys, and organizations with experienced neutral mediators to help resolve disputes outside of court. AAA provides mediation services across a wide range of practice areas, including commercial, employment, construction, consumer, family, healthcare, and international disputes. Through a confidential and collaborative process, mediators help parties communicate, negotiate, and reach mutually acceptable resolutions while reducing the time, cost, and stress often associated with litigation. The platform also provides mediator search tools, case administration services, mediation procedures, and educational resources for alternative dispute resolution (ADR).